SHIPPING AND RETURNS
SHIPPING POLICY
We have a dream to make Qualtywala easily available in every nook and corner of India, through this platform. We have started delivering the Orders all over India. As far as delivery timelines are concerned, we will match the best. we deliver within 7 to 10 days. We are hopeful that you won't mind paying us an additional fee of Rs.50.00* towards shipping charges, in case your Order value falls short of Rs.500.00*. *Subject to change. We are extremely sure that you will never have to return our product or ask for a refund because we provide quality nuts directly from the farms of its origin. In the odd case, if you do not love our products at www.qualitywala.com, here is our policy on returns: Products can only be returned within 7 days of delivery if the packs are not found in position. You must email us a picture of the damaged product, within 48 hours of receiving your order. Since our packaging is transparent, so we request you to check the product from outside and send us a picture of the sealed pack only. Pack once opened is nonreturnable/refundable in any circumstances. Email product pictures at support@qualitywala.com Our team at www.qualitywala.com will receive and approve your return request. Once your request is received and approved, we will arrange for a return pick up at an agreed time. Upon authorization of returns, we will offer you an exchange or refund. You get the refund in your original credit or debit card used for payment and return shipping charges and a stocking fee might be applicable. Items that are damaged, defective or sent by error will be fully refunded. You may reject accepting the order at your doorstep. We will initiate the process of refund within 7 working days from the date we receive the product back. We will take a timeline of 1 week to initiate the process of the product return. If you have any questions about your return, write to us at info@qualitywala.com.com All returns are subject to the discretion of www.qualitywala.com. Once the order is placed, you cannot cancel the order in any circumstances before receiving the product and if the product is received in all good condition then also you cannot cancel the order after delivery For any other questions or clarifications, please write to us at support@qualitywala.com
PRIVACY POLICY
## What information do we collect? We collect information from you when you place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. ## What do we use your information for? Any of the information we collect from you may be used in one of the following ways: 1. To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. 2. To send periodic emails The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. ## How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. ## Do we use cookies? We do use cookies.Do we disclose any information to outside parties.We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses Online. Privacy Policy Only This online privacy policy applies only to information collected through our website and not to information collected offline.Your Consent By using our site, you consent to our online privacy policy.Changes to our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page.